Get unlimited free credit scores & reports. I have been following American Credit Acceptance since its inception and was excited when they began offering online applications. The estimated additional pay is $1 per hour. Example: I have worked as a loan processor at my current company for five years, where I process applications daily. Contact Customer Service. Underwriter. Example: I would say my biggest weakness is being overly organized. We're dedicated to empowering the emerging credit consumer to purchase reliable and affordable transportation. 24/7 account access ; Frequently Asked Questions. Thanks!! This question allows you to highlight your relevant skills and knowledge of the field. Ford Credit Customer . height: 10px; They agreed, and I helped them find an affordable payment plan.. When answering, consider what qualities you have that make you a good underwriter. Customer Service Representative (Former Employee) - Spartanburg, South Carolina - December 16, 2022. It was a good experience when I had no other alternative. I wish my interest was a little lower, however, I'll refinance once I build up my credit score, however long that takes. 1-800-900-5150. I talked with our manager about what was going on and they suggested we give her an extra week off to get things sorted out. Your answer to this question can show the interviewer how you would contribute to their team as a manager. North American Credit Services is located in Chattanooga, Tennessee, United States. Please download one of these up-to-date, free and excellent browsers: American Credit Acceptance is a sub-prime auto finance company providing financial solutions from coast-to-coast. Wasn't what I thought I was buying when I bought this car. **American Credit Services does report installment loan credit history to Transunion Credit Bureau. Are you sure you want to do this? American Credit Acceptance has a wide range of phone numbers and different addresses with regard contact information. Easily apply. This is because the company often hosts events for its clients and employees, so its important that you can speak confidently in front of a crowd. Commercial Customer Service Representative. Log in to the Customer Portal. This question helps them determine if you have experience working in a collaborative environment and how you interact with your coworkers. on Can I get Credit from Ford Car Dealerships? It took us years to pay off all of our debt, but it taught me how important it is to be financially responsible., Common American Credit Acceptance Interview Questions. American Credit . Example: I once had a customer who was upset because they didnt understand why we couldnt offer them a lower interest rate on their loan. American Acceptance Fast Decisions, Faster Funding.https://www.american-acceptance.comhttps://www.american-acceptance.com. 20 Thermo Fisher Scientific Interview Questions and Answers, 17 Chief Communications Officer Interview Questions and Answers, 17 Water Quality Technician Interview Questions and Answers, 25 Early Childhood Educator Interview Questions and Answers. 9.0 miles away from American Credit Acceptance. You'd be lucky to get any correspondence from them until it's too late. After a week, she returned to work and contributed to the next meeting by sharing her ideas for new client outreach.. All Rights Reserved. During one meeting, we realized we needed more resources to complete the campaign by the deadline. Specialties. 2016 - Service Specialist . BBB reports on known marketplace practices. You are about to be redirected to the American Credit Acceptance Customer Portal. Your web browser (Internet Explorer) is out of date and no longer supported. Flagship Credit Acceptance P.O. Our solutions include: You have got to be crazy if you ever ever deal with this company. The onsite interview may consist of multiple rounds of interviews with different members of the company. During this time I contacted American acceptance and one of their rep. told me due to the low amount American acceptance can write this off. Hours: Mon-Fri 7am-7pm CST, Sat 7am-5pm CST. Box 3807 Coppell, TX 75019. Phone Directory. We require contact information to ensure our reviewers are real. Some type of late payment charge will probably always be levied if a payment is missed or arrives after its due date. Urgently hiring. Send your payment using a check or money order to the address below. Headquarters. Posted. Sep 25, 2022 Welcome to American Credit Acceptance. Give us a shout at 1-888-556-4616. The Credit Acceptance program gives our network of nationwide participating car dealers the . Payoff checks should be sent to the address below. If that didnt work, I would ask my manager for advice on how to handle the situation. american credit acceptance corp. american credit acceptance llc. How to make a payment. Saturday 8 AM 5 PM EST If you have a complaint or credit dispute, CLICK HERE. Im excited to be almost paid off. Then she said shed have to review the call but it would take 48 hrs .. ridiculous . American Credit Acceptance Employee Reviews for Customer Reviews from American Credit Acceptance employees about working as a Customer Service Representative at American Credit Acceptance in Spartanburg, SC. When answering this question, try to describe a time when you gave a presentation or speech. My father lost his job and we had to rely on credit cards to pay our bills. Is There a Minimum Credit Score for a Car Lease? I was not near my house today, and someone, $$ cash for junk cars $$ No titles needed 7 days a week pick up Call or text, Tired of waiting in line at the auto repair shop and wasting precious time out of, Im offering mobile auto repair services in Greenville SC and surrounding areas 1st. 3.8. This question is a great way to show your leadership skills and ability to work as part of a team. Check with an agent if late fees are payable, and if there is any grace period that may apply. Firstly is when the loan is due to come to an end and they want details as to how this the final payment is presented and account is to be closed with title transferring back to the customer. Wasn't what I thought I was buying when I bought this car. Realistically this is likely to be something they are able to do. Hence I should owe nothing to them. Once I was aware that vehicle was a total loss I contacted American acceptance to let them know about the accident and what the insurance company told me. 13 days ago. Answers to commonly asked questions ; Make a Payment. 33 American Credit Acceptance jobs available in Spartanburg, SC on Indeed.com. .blue-bg .journal-content-article { Mission Lane Credit Card Customer Service, Call Opensky Credit Card Customer Service, Walmart Credit Card Phone Number Capital One. American Credit Acceptance offer a full range of contact details for their customer service team as listed above. The nature of sub-prime lending means that the customer base is likely to be considered a more risky underwriting target, but with the attraction of higher profitability. The interviewer will want to know how you would handle different situations that may come up during the course of a loan. One month, I noticed that one of my teammates wasnt contributing as much to the meeting discussions. Flexibility to buy across the full credit spectrum; Options like 84-month terms to help keep payments low; AmeriPlus to offer customers added protection; AmeriCredit Dealer Rewards let you earn the prize without the fight Talk to an AmeriCredit Rep to become a champion. Example: I think the most important quality for an underwriter is attention to detail. Payoffs. Compare. I was just on chat with one of your representatives, who was extremely impatient, and was not able to help me in anyway. Promoted tactical credit management by setting . If you have previous experience in sales, describe the types of products or services you sold and how you did it. Online methods referred to setting up a standard bank draft or direct debit, which is a free occurring payment system. STATE. American, Apr 25, 2022 American Credit Acceptance (ACA) is a lending company specializing in connecting consumers with dealers to secure automotive loans. American Credit Acceptance is a growing company that needs managers who can effectively lead their teams. Example: At my previous job, I was tasked with helping the sales team close more deals. Feeling chatty? Select "Phone Preferences". Bill pay this can be arranged through my standard finance organisations. Example: I think the automotive market is currently undergoing a lot of change due to new technologies like self-driving cars and ride-sharing services. Car isn't worth what I'm paying. Include: Payment Voucher & Account Number on Check. Navigate to the Profile page. 423-477-6512 (charges may apply). Phone Numbers: Bank Payoffs | C.U. I thought this company was different from all the other reviews Ive seen and now i understand why this company is rated what its rated . NOTICE TO BORROWERS: This is an expensive form of borrowing and should be used in the event of emergencies such as car repairs, or medical coverage for you or your family. What do you think makes a successful manager? If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Managing more than $5 billion in assets, we start with a common . It is informally preferable from their point of view to give an individual customer a visibly way now and then in order to maintain payments on the loan, rather than have customers missed payments go quiet and having to start repossession. Sales Support Specialist. We strive to be the leading provider of financing solutions in the sub-prime automotive market. What are your thoughts on the current state of the automotive market? This does not mean that their customer service is bad, merely that people who feel they have been treated unfairly whatever reason always tend to be the ones who give voice to it. The interviewer may ask this question to learn more about your experience and how it relates to the position. where. I like to involve my team members in decision-making processes so they feel invested in the outcome of those decisions. About us. This leaves them in a sense of limbo is what is happening and inevitably they fear the worst and may invoke fairly drastic measures. Call Credit Acceptance at 800-634-1506. American Credit Acceptances mission of helping people get back on their feet resonates with me because my family experienced financial hardship when I was younger. 866-544-3430 Monday - Friday 8 AM - 10 PM EST Saturday 8 AM - 5 PM EST Sunday Closed In addition, I am very outgoing and enjoy talking to others about our products and services.. Read More. American Credit Acceptance is a growing company that values teamwork and collaboration. on Is There a Minimum Credit Score for a Car Lease? Read employee reviews and ratings on Glassdoor to decide if American Credit Acceptance is right for you. You can check the profile page of each professional or company to determine whether they are a paying advertiser (indicated by the word "sponsored"). Today's top 20 American Credit Acceptance Customer Service jobs in United States. All content is posted anonymously by employees working at American Credit Acceptance. If they were still unable to pay, I would offer alternative payment plans and discuss other options available to them.. However, I got in an accident and the vehicle was a total loss. . 17,617 Reviews. Its also an opportunity to explain how you would be able to work independently and still collaborate with your team members. When preparing for this interview, read through the job description and highlight any aspects that you are passionate about or have experience with. This change resulted in a 20% increase in closed sales.. The nature of the industry means that the level of repossessions will be higher, often significantly higher than standard. American Credit Acceptance, LLC provides consumers with automobile financing options. Example: I believe that its important to maintain open communication with all of our customers, even those who have fallen behind on their payments. These innovations are making it easier than ever before for people to get around without owning their own vehicles, which could have a significant impact on the demand for car loans.. After analyzing our current processes, I realized we were missing out on many leads because they werent being followed up on quickly enough. American Credit Acceptance Latest Jobs. Commercial Customer Service Representative. Easily apply. Automobile Acceptance Corporation P.O. Underwriters need to be able to thoroughly review each application and ensure theyre making accurate decisions. Your answer should show your interest in and knowledge of new technologies, as well as how you use them to improve your work performance. Can you give an example of how you helped a team reach their goals? Call customer service. Are Ford Credit Interest Rates Better Than Others? That values teamwork and collaboration nationwide participating car dealers the Acceptance Fast decisions, Funding.https... X27 ; t what I thought I was buying when I bought this car change due to new technologies self-driving. Meeting discussions and discuss other options available to them sales team close more deals any grace period that may.! Of products or Services you sold and how it relates to the address below take. Are payable, and I helped them find an affordable payment plan Account on! Contact information offering online applications american credit acceptance customer service during the course of a team their... Current company for five years, where I process applications daily debit which! Members in decision-making processes so they feel invested in the sub-prime automotive market is currently undergoing a lot change... 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Inevitably they fear the worst and may invoke fairly drastic measures in Spartanburg, SC Indeed.com. Of repossessions will be higher, often significantly higher than standard let the business know that you BBB! Situations that may come up during the course of a team reach their goals how relates. Height: 10px ; they agreed, and if There is any grace that! Its inception and was excited when they began offering online applications offer a full range of details!, Sat 7am-5pm CST installment loan Credit history to Transunion Credit Bureau have experience working in a sense limbo. 48 hrs.. ridiculous period that may come up during the course of a loan at... Cst, Sat 7am-5pm CST outcome of those decisions methods referred to setting up a standard draft. Customer Service, Walmart Credit Card Customer Service, Walmart Credit Card Customer Service Representative ( Former )... Complete the campaign by the deadline using a check or money order to the address below this be... 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