These offerings are usually available in triple play packages. You can restart your modem and see if the problem is fixed. Some people work hours where they're home and online . Audio is on TBS, TNT & Tru TV!!! Considering an outage screws the whole process up, I'd like to know which nights not to do it. - Ricardo https://t.co/sJXooIWuaU, Hello, there! Try visiting the following official links: Hello, thank you for taking the time to reach out to us here. Xfinity began to wobble on Monday night in America before eventually collapsing in locations across the US including New Jersey, San Francisco, Chicago, and Philadelphia. It will also take up too much of our data and become very expensive. 3rd time on my area in the last 3 weeks. Unacceptable. Here's Opinion: The our city is broken and Im not gonna take it anymore screed, San Francisco is at its most unaffordable point in at least a decade, S.F. The issues were also reported by customers in Chicago, Michigan, New York and the San Francisco-Bay Area. I am my own communications network. Comcast Internet Outage. This is why you should always cross-check to confirm if there is an outage. We are experiencing issues loading our site. 18.89 ms. 14.Feb.2023. You've reached the right place for support. San Rafael, San Pablo, Martinez, El Sobrante, Richmond, Hercules, Concord, Suisun, Vallejo, Benicia, Pleasant Hill, Fairfield, American Canyon, Napa and Rodeo. This will either help allow you to enjoy a reliable speed and service stability in the network. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. The outage has knocked out internet, television and telephone service for Comcast/Xfinity customers. It takes minimal effort to post those dates and times for us to consult. Comcast Xfinity customers across the U.S. experienced rolling internet outages that started Monday night and continued Tuesday morning, according to internet analysts and user reports. He is also currently one of the co-leads for Comcasts Asian Pacific American (APA) Employee Resource Group, coordinating events and meetings for the California APA members to gather and unite as []. The problems on the east coast come after it was reported that users in the Bay Area of. By continuing to use this site, you agree to the use of cookies as described in our. We think it involved chewing gum somewhere, Redmond rolls back network change after cloud services dip in sympathy with profits. A look at outage tracker Downdetector showed things starting to drop off in the US evening, or early in the morning in the UK, before recovering and collapsing again when America woke up. Most Californians can put off filing taxes until Oct. 16 but should they? / CBS Philadelphia. How to prepare for a power outage. #cancelingcomcast #cancelingcable, **** never stop, this clip xfinity like its Comcast, @Xfinity @xfinitysupport If you're stuck staring at a blank TV or computer screen, check your Xfinity equipment before calling Xfinity customer service. But it won't last long. Reports neared the 54,000 mark at one point during the worst of the outage. You are a straight joke. The density of these reports is depicted by the color scale as shown below. You guys give up? PHILADELPHIA (CBS) -- Many people in the Philadelphia region have experienced major problems with their phone and internet service because of a massive Comcast Xfinity outage. "We're aware that you may be experiencing service interruption and are working to resolve the issue by approximately 04/26/2022 at 4:00 AM (Eastern). Two F'in days with no Internet or TV Over New Year's weekend. I of course actually did that in 2013. Privacy Policy. pizza favorite shuts down after 13 years, plus more closings, Your Privacy Choices (Opt Out of Sale/Targeted Ads). Chase DiFeliciantonio is a reporter at The San Francisco Chronicle on the Transformation team, where he covers tech culture, workplace safety and labor issues in San Francisco, Silicon Valley and beyond. Enter your phone number >>> selects Get a Text. Any idea when that is working again? We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause. Tips? Dont know where the cable remote is so to watch live **** I be having to go to the xfinity app and stream it. Why is my Comcast Internet signal so bad? This is another factor that will result in a power outage. The spokesperson declined to give further details on what caused the disruption. ESPN automatically going to channel 1000 and something is not ideal when you got a Roku remote with no numbers on it . One component of Comcasts national network was severely disrupted and then briefly went completely offline on Monday evening, said Doug Madory, the director of internet analysis at Kentik, a company that tracks global internet use. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Grrrrrrrrr @Comcast @xfinity no one can help so damn frustrating already. Called a couple of colleagues in other parts of the city and we were all down for a bit. No, honest. Get browser notifications for breaking news, live events, and exclusive reporting. I never thought Id see the day that the @NHLFlyers would be lying to the fans and treating them like ****but then again I never thought theyd be owned by a piece of **** company like @comcast either #FueledByPhilly. David Belson, the senior director of data insights at cloud computing provider Fastly, posted to Twitter that his company had seen disruptions in California, Georgia, Illinois, Indiana, New Jersey, Pennsylvania and Washington. Beyond frustrated with #xfinity support. One would assume it exists somewhere. 55+ days of #comcastoutage #comcastdoesntcare #comcastdown @bsldesigns, @comcastcares internet been down since yesterday morning, Ever since @comcast outage my internet is shit. There was citywide outages here in Philadelphia for less than an hour but we are back up and running. When one works from home, & cannot work because of an outage in my area, youre now impacting my ability to survive. This can happen without prior warning and cuts off every subscriber on the Comcast network. I'm sorry to hear about the issues that you're experiencing. 2021 CBS Broadcasting Inc. All Rights Reserved. When it comes to affordability, Comcast offers an affordable package in the United States. The internet and cable provider experiencing a major . In a situation where everything is green including your area of residence, then no outage has been reported. Follow the steps below; Status Center With your credentials, log in to your account. Registering for an outage alert is important so youll always get a message whenever an outage happens. The spokesperson did not respond to a request for information about the number of customers affected in the Bay Area. Giving a certain amount of credit is the promise given by Comcast Business. This will further help to diagnose if there is any possible problem with your equipment. Outage reports and issues in the past 15 days originated from: Tips? Its more like a traffic jam. Hours later, many were still struggling to get back online. Comcast is starting to get customers. An outage is declared when the number of reports exceeds the baseline, represented by the red line.This is a text-only tracker that focuses on highlighting the incidents of outage and/ the service in question going down or becoming temporarily dysfunctional for some reason. You've reached the right place for support. So yes, youll be given outage credit. We would be more than happy to assist you further. We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause. You can go ahead and troubleshoot when there is no reported outage but youre having network challenges. Sadly, "asap" did not seem to cut it for many customers, as users took to social media to express their displeasure even as services began to recover. Some customers reportedly even resorted to call 911 in a desperate attempt to get their services restored. ?#nowifi#notv#naptime, Hey @comcastcares, @comcast & @XFINITY -- can I get an update, please? CBS3 viewers from various parts of Pennsylvania, New Jersey and Delaware used social media to confirm their own outages Tuesday morning. When this happens, it affects the internet and other services but with their good backup, everything can be back to normal within few hours. This site uses cookies to enable your digital experience. @JoanEspositoCHI @comcast Tell them you are considering cutting the cable & going with just streaming. Missed all my ****. At the top of the page >>> click the Devices tab >>> click the Status Center seen under Common Solutions. Please don't call "support numbers" posted below most probably it's a scam. - Jay https://t.co/sJXooIWuaU. They rather call Comcast to come out for $30,000. If youve been worried about why does Comcast has so many outages, the answer you seek is within this write-up. Comcast customers reported losing their connections before 10 p.m. Monday and only some were able to reach a customer service agent about the issue. The brunt of the outage lasted a little more than an hour. @comcastcares Internet is still down due to downed cable lying in backyard -- can you please help? -Jay My bill went up $36 from last month, I dont think your worth it anymore . Probably the server is overloaded, down or . Additionally, our teams are currently working with local Fremont authorities to determine the cause of these repeated incidents and to prevent further acts of vandalism. On Tuesday morning, a Comcast spokesperson in a statement said there were intermittent service disruptions as a result of a network issue. The company was still investigating the root cause of the outages Tuesday. This year, on [] Full restoration could take some time across the region. If you need immediate support, please call (800) 678 7891 to speak with a representative. Unacceptable. Xfinity Outage Map Xfinity is a brand name of Comcast Cable Communications, LLC used to market consumer cable television, internet, telephone, and wireless services. cable and ****** customer service For subscribers who subscribed for Xfinity alerts, text OUT to 266278. I of course actually did that in 2013. With no high-pressure system off the California coast to block storms, wet weather coming across the Pacific Ocean can sail right into the state. Please do not call 911 to ask why your Internet is out. This does not imply they have a bad service. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. No F'in accountability. Xfinity is Comcast's consumer product, but for many corporates, the outage meant a large part of their work-from-home workforce was out of action for a while. As stated earlier, youll save yourself from much stress if you check Comcast service for a possible outage when you notice any error. Like McGuire, The Register has asked Comcast for an explanation for this impressive outage and will update should the corporation take time out from plugging the cables back in to respond. There is reports of Internet outages throughout Marin and Sonoma County. Customers should be able to know whether tonight is going to be one of those nights where the connection just drops out at some point. I am honored to be part of the nationwide Comcast outage this morning. If thousands did that it may do the trick. At the moment, Comcast as a company still has fiber as their backbone network which has advantages and disadvantages. We were told it'd be fixed by 6pm yesterday. - Ricardo https://t.co/sJXooIWuaU, Hello, there! #sarcasm. There is a selection where you can be notified instantly when the service has been reestablished. Comcast provides broadband, cable TV, HDTV, digital and VoIP telephone, home security. One way to get ahead of a piece of internet infrastructure failing is to have more than one of them, said Ahmed Banafa, also a professor at SJSU. Dear @Comcast: Cable TV service outage for past 3 days here in @ArlingtonVA. Everything You Need To Know. At 0942 EDT (1442 UTC) on Tuesday, a staffer on its official Twitter support channel told angry subscribers, "We are currently having connection concerns around the nation.". A. , I thought @comcast was bad but wow they are apparently amazing compared to @ATT, Both my xfinity internet and cable are down and i cant get a tech out until next Saturday smh. The point is that internet service will slow down when many users tend to be online at the same time. Keeps getting pushed back, no customer service available. Full restoration could take some time across the region. Thank you for taking the time to reach out to us here. Telecommunications experts said it wasnt clear what had caused the disruptions without more detail from the company. Xfinity statement: "We're aware that you may be experiencing service . or have they in the last few days??? The cookie is used to store the user consent for the cookies in the category "Performance". Love it #outage #comcastoutage #comcastdown #Comcast. But opting out of some of these cookies may affect your browsing experience. No updates or time it'll be back on. Comcast says a fiber that was cut caused the mess. If thousands did that it may do the trick. I have seen my family watching a few shows on Netflix without a problem but it can not handle video games. ", The social media tentacle of Xfinity appeared initially confused by the reports in the morning, before admitting: "This is a known issue and we are working to resolve asap.". We have tried pinging Comcast website using our server and the website returned the above results. Find outage information for Xfinity Internet, TV, & phone services in your area. Reports Dynamics 0 2 4 6 8 10 Mon 27 03 AM 06 AM 09 AM 12 PM 03 PM 06 PM 09 PM Florida You can make use of their service in your day-to-day activities. . Went out on all my devices a few minutes ago. Archived post. Philadelphia folks: is Comcast down right now? pic.twitter.com/Re5Eb560Gm. Copyright 2022 Scripps Media, Inc. All rights reserved. The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The implication is that theyre aware there is an outage, hence theyre making every effort to get it fixed as fast as they can. Criterion Digital 2023. A continuously updated article about Xfinity or Comcast internet not working, outages and downtimes in 2023. . Anyone getting an error message (00287) on the Big Ten Network on the Xfinity Stream app? Police are urging users not to tie up the emergency line to report the outages. Downdetector. One of the major ones is the constant outage. My favorite thing ever ever ever is when I can't watch the last half/third/quarter/10 mins of a show I DVRed because your app is terrible @Xfinity #worstcompanyever. Chase has degrees in journalism and history from Loyola University Chicago. We want to assure you that we are committed to restoring services as quickly and as safely as possible. Our team is excited to help make this right. Xfinity customers can get status updates here once they log into their accounts. This cookie is set by GDPR Cookie Consent plugin. One of the major fundamental flaws in using fiber is that it needs a constant power supply. The outage reports highlighted in this tracker are based . Some customers began reporting that their connections had come back at around 11 p.m. Customers in the Bay Area were not the only people who experienced outages. What happened to not getting high on your own supply? Latest outage, problems and issue reports in Vallejo and nearby locations: Latest outage, problems and issue reports in social media: ToireasaLinn*use this to find me elsewhere. But the issues seemed to finally be resolving by Tuesday afternoon, he said. @XfinitySupport damn, I didnt know Xfinity cant do the bare minimum of what theyre company says theyll provide, massive internet outages, slower speeds, lack of updates, like what happened over there? I guess were gonna have to switch providers one rep lied, 2nd said shed get us to the front of the line, over an hour on hold with no response. We apologize to those who were affected, the spokesperson said. Since then, customers in the Midwest, Southeast and East Coast have also had trouble getting online, according to Down Detector, a website that tracks user-reported outages. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. The cookies is used to store the user consent for the cookies in the category "Necessary". Comcast Xfinity is having issues since 05:40 PM EST. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. Comcast has not disclosed the reason for the outage - More info to come on this specific issue. #Sickening. Im done with this ****. It serves its customers in 40 states and is the second-largest cable television company in the world by revenue. Heres what the AWS customer obsession means to you, Five from five take a dive, but connections are still alive, Glitches hit Elons social media mess, as it announces 4,000-character tweets for paying customers, Command line not vetted using full qualification process, says Redmond. My internet went out at about 8:30 last night and woke up it still out. Although at least some subscribers got their internet and cable TV back as the evening wore on, as morning dawned on the East Coast, the broadband provider went down again and those without connectivity pondered if this was all some dastardly scheme by the boss to get them back to the office. I'm talking about the scheduled outages that typically occur between 12 and 6 in the morning. We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause.". For 2 years I have not had any issues! Tv!!!!!!!!!!!!!!!... 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Shows where the most recent user-submitted and social media reports are geographically clustered addressed the and. In to your account ; we & # x27 ; re aware that you may be experiencing.! It 'd be fixed by 6pm yesterday investigate the root cause of the page > > the. Back up and running Common Solutions thank you for taking the time reach... Cookies help provide information on metrics the number of visitors, bounce rate, traffic,. Exceeds the baseline, represented by the red line your browsing experience reports highlighted in this tracker are based minimal. Outage reports and issues in the Bay area you need immediate support, call!