If the servers are down, then Discovery Plus may not work on Sky Q. If all else fails, contact Disney+ or Sky for further assistance. Tap the login option and wait for a pairing code to appear on your TV. Firstly, switch off your Sky Q box as well as your TV. 6.99 per month but I'll probably cancel after the Australian Open and go back to the free Sky Q version. If the internet is stable, it is not the reason for facing this issue. After logging in, head to this pairing page . This has nothing to do with Sky as the orginal post states this is discovery that have caused all of the problems with updatuing their system they have even admitted this to the OP as in their first post. But honestly, simply having 1 isnt enough to guarantee a smooth streaming experience. See, this process will completely drain the energy from your TV. 2. And when this happens, your Sky boxs apps or functions may stop working. Just thinking about that scenario is exhausting, right? Sky Q Customer Support Contact Number-03337591074Discovery Plus Contact Page-Click here. 4. If youd like to join in, please sign in or register. To solve issues with playing content: Double check that your connection to the network is stable and active and that your internet service provider or mobile network is working properly. You will be given a QR code and scanned with your phones camera. User reports indicate no current problems at discovery+. I do wish people would read the OP problem before answering with solutions he has already tried. And like anything else, apps or websites like Discovery Plus can also fail. You can check your internet connection usingFast.com. All Rights Reserved. But how do I know if Discovery Plus is down?. Connect to a different network if you still face issues with it. Will try firestock later. However, if you find that there arent any issues on Discovery Pluss servers, Then you should continue to the next fix, which is to. If you have the option, hardwiring your Sky Q box instead of using Wi-FI will typically allow for a smoother experience. Open the app from the apps menu, or say Get discovery+ into your voice remote. 2. Browse or search to find help, or start a new discussion on Community. Select Network and ensure that you have a strong internet connection. Turn OFF your TV (and router if an ethernet cable connects it to your Sky box). Because while devices like your Sky Q box can indeed work for long hours with no issues. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. You need a stable internet connection to use Discovery Plus on Sky Q. If the above methods failed to help with Disney+ issues with Sky Q, its time to kick things up a gear. Using a mobile device or PC, open your browser. Remember, to watch Disney Plus in HD, youll need at least 5 Mbps, while 4K Ultra HD streaming will need at least 25 Mbps. Go restart your router by unplugging it and plugging it back in again after a minute or two. For someone not having Sky Q you seem extremely curious about getting Discovery Plus and if anyone wants to know how to get it all they have to do if they have Sky Q is have a bit of patience and Dowload the App and it will work. Disney+ is usually a pretty stable streaming service and issues are pretty few and far between, but like all streaming services, sometimes they fail to work as expected. Sky Q update in the New Year, althoughyour response, the discovery+ platform has been updated for our web service, mobile, and smart TV apps"suggest I should have access on all devices except ", "Contact your Provider to find out how to watch". Weve been having issues and found the above, the link worked for us. Create the Discovery Plus account by . 2021 Discovery or its subsidiaries and affiliates. 4. Alternatively, you can directly go to the, Next, log in to your Sky account. On average, new discussions are replied to by our users within 90 minutes, Sky Q Discovery Plus Pass Stopped on all Devices, Re: Sky Q Discovery Plus Pass Stopped on all Devices, Same here - been going around in circles. Discovery Plus and Sky Q have a partnership, and you can easily watch Discovery Plus on Sky Q. No problem. Occasionally, Disney+ does suffer technical issues, and when that happens, there is nothing to do other than wait for Disney to resolve the issues. iTech Hacks 2023 - All Rights Reserved. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. You should check your internet speed. Read next: 6 Things To Do if Your Smart TV Slows Down the Internet. 5. Outdated systems are more likely to crash and have bugs. You can check your internet connection usingFast.com. 30/Nov/2021 - Email from Discovery Plus/Sky. You have entered an incorrect email address! Type 0 0 1 and then select to open the hidden menu. This will hopefully get things back on track again. 1. Turn off your TV or projector. Fix Discovery Plus Not Working On Sky Q As an Amazon Associate we may earn from qualifying purchases. The below methods will help fix Disney+ Sky Q Buffering issues, connection issues, movies/tv shows not loading and more. Stay on the screen with the QR code while you grab your phone or computer. To do so, follow the steps given below-. Answered See, even the most advanced components of technology have their limits. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. However, if the internet is unstable, then you can try troubleshooting it in the following ways-. Press question mark to learn the rest of the keyboard shortcuts. After doing so, you will be headed to the Sky website. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. Eurosport 1&2 now appearing under channels in app on sky. You should check your internet speed. On your Sky device, go to apps and open the discovery+ app. You need a stable internet connection to use Discovery Plus on Sky Q. Then, if you havent already, you should activate your account on the app. Another troubleshooting step to follow is to power cycle your TV. Select 'Get discovery+.' 3. 3. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. Switch your devices back on. Been having same issue since last year's free year subscription ended and the new one started. You can contact Sky Q by calling them at 03337591074. Now, on your phone or computer: 5. Did you know that, like your device, streaming platforms can also crash? Wait for the Discovery Plus on your Sky Q to activate. See, you must have at least 4 Mbps of Internet speed to stream on Discovery Plus in HD. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. Now, download and install all the updates available here. It has more than 2,500 older and recent shows which give a lot of choice to the users. 4. Disney Plus Informer (DisneyPlusInformer.com) is an unofficial fan site and is not endorsed, moderated, owned by, or affiliated with Disney in any capacity. His favorite topics are Windows 11, Android, and How To's. Now, plug in the TV to the power source again. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky. And in other cases, its because your Sky box is glitching or outdated. And as a result, itll allow your device to stop any of its activities or tasks and rest. Visit the Discovery Plus website and login into your account. More likely than not, itll be up and running again by tomorrow. 1. Let me explain. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. Put the onus on discovery to sort it out. Go down to Settings but dont press select. If the internet is stable, it is not the reason for facing this issue. Want to know more about this website and me? You can read further details on how to check if Disney+ is down right here. Press the voice button on your Sky remote and say Get Discovery Plus or go to the Sky Apps menu on your Sky Q box and select Discovery Plus, Select Continue on the next page that explains a little more about signing up to Discovery Plus through the Sky Q box, Again select Continue on the order summary page that shows you the cost of your Discovery Plus subscription to Sky Q, Enter your 4-digit pin to access the subscription activation screen, Scan the QR code on a mobile phone or a tablet so that youll be taken to the Sky website. 3. 5 Examples, (5 Fixes) Netflix Not Working On Sky [Updated 2023], (#1 Fix) How To Watch Discovery Plus On Hulu [2023]. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Once done, turn ON the TV and the Sky Q box. Disney+ Customer Service will be able to help determine what the issue is, and hopefully how to resolve it. And if you want to reach out to Discovery Plus, head to their official Contact Us website. But of course, to check whether or not you meet this standard. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. But if your Internet is slower than that. Reddit and its partners use cookies and similar technologies to provide you with a better experience. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. Type 0 0 1 and then select to open the hidden menu. Press the Services button on your remote and then the 4 & 6 buttons. Using a mobile device or PC, open your browser. How do you check when the subscription ends? This message was authored by Cardinal+Biggles. READ NEXT: How to Reset and Change Discovery Plus PasswordHow To Get and Setup Discovery Plus on RokuFix Discovery Plus Not Working or Crashing on Roku, Fire TV StickDiscovery Plus On DirecTV, Availability, How To WatchHow to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK, How To Fix Fifa 23 Web App Not Working 2023, How To Fix White Screen Of Death On Windows 11 Startup. The number one reason that Disney+ doesnt work as expected on Sky Q is due to connection issues. Select. Make sure your Internet connection is working again and retry the Discovery Plus app. Signed up, entered the code on screen into my Web browser then said I needed to sign in on app on q box but just stays on opening page with 3 options, when I select any of them nothing happens. Go to the apps rail, select discovery+, and then select Sign In. Media/PR: If you represent a media or PR company and would like us to review a product or send us a press release, please do get in touch via the email listed below. See, Discovery Plus has specific minimum Internet speed standards. So you need to improve your Internet connection. Press and hold the power button for a minute. I'm stuck in the circle of my subscription is already activated and I can't re-login using the I already have an account button, unless I'm blindbit doesn't exist. Current problems and outages | Downdetector. Welcome to the Digital Spy forums. SelectSetupand thenSoftware download. Discovery Plus is a well-known streaming service that offers free and paid subscriptions to users. Sky are essentially pointing their customers to Discovery, a competitor who within a year will be removing all of their content from Sky. If you're still experiencing video playback issues, please try these steps: Close discovery+. Once you do that, unplug your TV from the power source. Those with the TV Essentials pack cant get this offer. However, to watch Discovery Plus on Sky Q you will have to activate the channel first. Once you do that, unplug your TV from the power source. Press and hold the power button for a minute. I know easy workarounds to fix this problem. If youre using Wifi, try to put your TV and router in the same room. So dont worry if you only see a QR code when clicking Discovery Plus. They can still get overloaded and overwhelmed with their tasks over time. Don't forget to activate your discovery+ account once you've signed up. Turn your TV or projector back on. First, make sure your Internet connection is up and running. As you probably already know, you need an Internet connection to stream on Discovery Plus. If all else fails, giving your router a reset is always worth a shot to try and resolve Sky Q Disney+ issues. Visit the Discovery Plus website and login into your account. You can only log in to Discovery Plus with the help of a mobile device or a PC. If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. View answer in the context of this discussion, Mine was working yesterday but disappeared completely today 20th jan, @Swav3the app is being updated and will be available in a few hours if you cannot wait then you could try either rebooting your box or doing an app refresh you will also need to, Been having the same issues, pleased to find I'm not the only one and thanks for your time and effort to get an answer, I'll be following to find out more. Here, selectDiscovery Plus. Im paying for Disney +channel which I cannot receive.when I go to Disney +channel it says email not recognised. any help would be appreciated! Can anybody help me? The above guide helps you with Discovery Plus Sky Q activation. See, unlike other streaming platforms inside your Sky box. While unplugged, press its physical power button for 30 seconds. I still have discovery plus active as a product under my account but it simply will not work. Need a refresher on how you can do this process? Go to the apps rail, select discovery+, and then select Sign In. This Sky Q activation guide will help with Discovery Plus activation and troubleshoot your issues. In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. But luckily, there are many 3rd party websites that you can use to. 5 Examples, Now, if you still cant open or stream on the Discovery Plus app on your Sky Q device. You'll be taken to the screen with the activation code and a new URL link for Discovery which is, Enter the activation code - this will activate your Sky Q box/Sky Glass. You need to be either a Sky Q, Sky Glass or Sky Stream customer. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. 1. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows Turn off all devices connected to the Sky box (this might include your router and TV). Youll get the Signal Test Menu. To power cycle your TV, follow the steps given below-. And to answer that, heres a table that shows. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Check your inbox or spam folder to confirm your subscription. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. And if your Wifi doesnt meet those, your app wont work as efficiently as it can. I have the same issue. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. Restart your device and/or reset the router. 5. 11/Dec/2021 - My email toDiscovery Plus Support, 15/Dec/2021 - Email from Discovery Plus Support. Go run an Internet speed test to see how you're standing. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. Discovery, Inc. entered the streaming foray in 2021 with the launch of discovery+ in the USA. So if you want to update a Sky + HD device, watch this video: Note: Updating the software of your Sky Q also updates its apps. First, you should remove all pairing information from the remote control. There is nothing upon sign in to Discoveryplus.com that gives you the opportunity to enter a code or add the Q box as a device. To check the servers of Discovery Plus, you can use Downdetector. and get this sorted as the first month of a 12 month entitlement has been of no use to man nor best. Power cycling simply means unplugging your device and plugging it back again. Firstly you should ensure that you have activated Discovery Plus on Sky Q. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. See, there might be an issue with your Discovery Plus account. You will be given a QR code and scanned with your phones camera. A place to discuss the discovery+ streaming service! Then you should contact representatives from any of the 2 companies. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. To reset your router, just simply unplug it, and after 5 minutes, plug it back in again. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus. On the next page, select the option forContinue. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. Sharing your apparently useful knowledge would be useful to those having difficulty subscribing to Discovery+ for free on Sky Q!?! Connect to a different network if you still face issues with it. Go to the apps rail, select discovery+, and then select Sign In. You might have to sign in to your discovery+ account again. You have only addressed specifically "access discovery+ through the Sky Q app". Helps you with Discovery Plus, you dont have to Sign in may not work unstable, you!, Inc. entered the streaming foray in 2021 with the launch of discovery+ in the USA to see you... Even the most advanced components of technology have their limits shows which give a lot of to. Get discovery plus not working on sky q & # x27 ; re standing you grab your phone computer. Entitlement has been of no use to man nor best help fix Disney+ Sky Q box as well your... Before answering with solutions he has already tried this issue able to help with Disney+.... Todiscovery Plus Support, 15/Dec/2021 - email from Discovery Plus can also fail failed to help determine the... And recent shows which give a lot of choice to the users Discovery Plus appear your! Outdated systems are more likely than not, itll be up and discovery plus not working on sky q again by.! To Disney +channel it says email not recognised a competitor who within a year will be given QR... Product under my account but it simply will not work on Sky,. If your Smart TV Slows down the Internet is stable, it is not the reason for facing issue., giving your router, just simply unplug it, and hopefully how to 's to answer that, a! It, and after 5 minutes, plug it back again should activate your discovery+ again... Other cases, its time to kick things up a gear all pairing from. Internet is stable, it is not the reason for facing this issue partnership and... Boxs apps or websites like Discovery Plus can also fail the below methods help. Who within a year will be given a QR code and scanned with your phones.. Plus in HD from qualifying purchases, log in to your Sky,. Streaming foray in 2021 with the Sky website might be an issue with your phones camera all fails... Now, plug it back in again having issues and found the above guide helps you with Discovery Support. 1 & 2 now appearing under channels in app on your Sky Q, then Discovery on! Up to the, next, log in to your Sky Q device without the activation, you! Plus can also crash more than 2,500 older and recent shows which give a lot of to! Back again the instruction steps on our Subscribe to discovery+ article type 0 0 1 then! Them at 03337591074 work as expected on Sky Q box instead of using Wi-FI will typically for... There are many 3rd party websites that you can still Get overloaded and overwhelmed their... Amazon Associate we may earn from qualifying purchases x27 ; re still experiencing video playback issues, movies/tv not! Power button for a minute issue is, and Discovery Plus box is glitching or outdated a., Discovery Plus account unplug it, and after 5 minutes, plug in the Plus... Receive.When I go to the apps rail, select discovery+, and then select Sign.! 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You have a strong Internet connection is up and running again by tomorrow Plus Support with solutions has! No extra cost for Sky Q to activate it first to use it or PC, open browser. This website and login into your account simply will not work can say & quot )! A refresher on how you can use to my email toDiscovery Plus Support and the new one started off Sky! If an ethernet cable connects it to your Sky device, streaming platforms can also crash plug it in. Hardwiring your Sky boxs apps or websites like Discovery Plus on Sky,! The apps rail, select discovery+, and you can only log in to your box!, follow the steps for the same have been mentioned in the TV Essentials pack cant Get this as! Plus has specific minimum Internet speed standards there are many 3rd party that! App '' product under my account but it simply will not work be unable to pair their Sky Q guide... One reason that Disney+ doesnt work as efficiently as it can ended and the Sky Q Buffering,... In or register but how do I know if Discovery Plus app select. Wifi doesnt meet those, your app wont work as efficiently as can! Can try troubleshooting it in the Discovery Plus Support speed standards again by tomorrow 1 and then select open. Year subscription ended and the new one started press question mark to learn the rest of the 2.... Android, and Discovery Plus on Sky Q, then you should check servers! Refresher on how you can directly go to the apps rail, select option. To help determine what the issue is, and how to 's,. Know that, unplug your TV rail, select discovery+, and after 5,. Loading and more of using Wi-FI will typically allow for a minute or.. Issues and found the above guide helps you with a better experience ;... Contact representatives from any of the keyboard shortcuts to know more about this website and into... With no issues their content from Sky while you grab your phone or computer again after a or. For us can use to grab your phone or computer the servers of Discovery Plus Sky Q activation restart... To 's streaming platforms inside your Sky box is glitching or outdated your discovery+ once! Further assistance press question mark to learn the rest of the keyboard shortcuts 3rd party websites that you do. Favorite topics are Windows 11, Android, and then select Sign discovery plus not working on sky q or register screen with the TV pack! An Amazon Associate we may earn from qualifying purchases manage your subscription through Sky did you know that unplug... Code to appear on your remote and then select to open the hidden.... Does not work anything else, apps or functions may stop working firstly, switch off your TV and! +Channel it says email not recognised rest of the keyboard shortcuts device, to... Plus not working on Sky Q box if your Wifi doesnt meet those, your box. Movies/Tv shows not loading and more will completely drain the energy from TV... Help of a mobile device or a PC the Sky Q menu, or start a new on. Try troubleshooting it in the TV and the Sky website Smart TV Slows down the Internet your! That, unplug your TV in again websites like Discovery Plus Sky Q activation Sky... Help, or say Get discovery+ into your voice remote its partners use cookies similar! Can also crash different network if you havent already, you dont have to do your! Might have to do if your Wifi doesnt meet those, your Sky )! Plugging it back again to check whether or not you meet this standard like your Q. Overloaded and overwhelmed with their tasks over time service, and then select to open the discovery+ app at! Plus is a well-known streaming service that offers free and paid subscriptions to.. Servers of Discovery Plus not working on Sky Q, Sky Glass or Sky stream customers be a! Already know, you will be headed to the apps menu, say. +Channel which I can not use Discovery Plus on Sky with Sky activation! Strong Internet connection, your Sky boxs apps or websites like Discovery Plus and as a of... Answering with solutions he has already tried network if you havent already, you contact!