See the Fitbit. Lets fix it! To obtain warranty service, a returnauthorisation must be requested from our customer service team. This special discount is available for a limited time and is valid for 90 days after registering for your Ionic refund. Sorry to hear that your Versa 2s screen took in moisture. Thanks to all authors for creating a page that has been read 168,910 times. Please contact Fitbit Support directly. I would like to ask if fitbit offers an international warranty. Include that return authorization information with your returned product. It does not offer extended warranties on its products. Phones must be fully functional and without damage to be eligible for coverage. It depends on what Fitbit model you use. Fitbit app not showing readiness scores or score isnt correct? After a cancer diagnosis, I turned to mobile technology like my Apple Watch to help me monitor my health throughout my chemotherapy treatment and later, to regain my wellness once in remission. If you are the original purchaser, your warranty began the day you bought your device. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. I just wanted more confirmation with this. As may be required by applicable law, Fitbit may require you to furnish proof of purchase details and/or comply with other requirements before receiving warranty service. When verifying your warranty information, you may be told that your product doesnt meet Fitbits warranty policys replacement requirements. I will contact them again in a month and if not fixed will ask for a full refund, its not even 4 months old! LIMITED PRODUCT WARRANTY FOR NEW PRODUCTS. I have the same problem when I replace the band, so the malfunction seems to be in the FitBit part itself. Just wanted to get an idea before I go purchase another one. Many double the manufacturers warranty by default. Hi. Shop Now Two factors govern the length of the Fitbit warranty; location and the products condition. Fitbit offers a limited product warranty. You must return the Product to Fitbit to receive a refund. (i.e. Look for your Activation Date. Have your original receipt available for proof of purchase to upload to prove your band is covered under warranty. Fitbit itself does not offer any sort of extended warranty, but many retailers will. Looking for Fitbit's return policy? Im only 2 states away, and the delivery to the warehouse has been rescheduled 3 times so far. this article to learn how to locate your Fitbits serial number, https://www.myhealthyapple.com/dropped-fitbit-in-water-can-i-swim-or-shower-with-my-fitbit-device-are-fitbits-waterproof, Fitbit Versa not syncing? The deductibles are friendly, starting at $29 and not more than $99. You can also find the same information on their website (opens in new tab). A quick online search reveals several desperate people. You should receive a full refund as well asa special discount to purchase a replacement Fitbit device or other products and services, if available in your region. Warranties start from the date of sale or shipment, or if you received it as a gift without proof of purchase, from the date, you first set up and connect your gifted Fitbit to the Fitbit app or Fitbits website. Were very sorry to hear about the problems with your Fitbits screen. Find many great new & used options and get the best deals for Fitbit Charge 3 Charge 4 Replacement Band Holder Clip Repair Part at the best online prices at eBay! 9H hardness, scratch resistant, and maintains the original touch experience. Compatible Device:-Fitbit Blaze Smartwatch. In the event of such a defect, to the extent permitted by law, these are your sole and exclusive remedies. Instead, Fitbit refunds the cost you paid for the device, and you can order a new device if desired. Fitbit limits band replacement claims to one band per device every four months. That means you do not need to take a bunch of extra steps to register the warranty. If you scratch your screen, Fitbit is not obligated to replace the device for you. If you find yourself in such a situation, the only option you have is to purchase another device. Ultra-Clear Vision: Super transparent tempered glass provides you with HD clear vision sense, restoring the original true colors and beauty of the photos and videos you take. and newer model Fitbit smartwatches do not include the serial number in the Settings screens. Yes, the Fitbit warranty is available to the original person who buys a Fitbit device. Most of the newer models are water-resistant up to 50 metersnone are waterproof. The only option you have is to ensure your device is covered at all times by insuring your device outside the warranty period. So I know a thing or two about teaching others and creating how-to guides! This means that physical damage that happens because of you like accidentally running over your Fitbit with a snowblower won't be covered. She wrote an email many times before the warranty expired, Now, how do we replacewe need the answer. However, if they are near the clock, it's totally cool! The coverage for European countries is two years. Fitbit Buyers Guide Fitbit Users Guide The Best Fitbit to Buy Fitbit News Fitbit Forums Buy on Amazon (opens in new tab). Try Tom's or Crest. Lets fix it! Hi I bought a Fitbit in March 2020 and the Fitbit went off and never turned on again. The limited warranty does not cover errors with software embedded in the product or by services provided by Fitbit. [ 6 Pack ] Compatible for Fitbit Versa 4 / Versa 3 Screen Protector, Fitbit Sense 2 / Sense Screen Protector, YMHML [Upgrade Flexible Film] Soft HD Clear Anti-Scratch Protector for Fitbit Accessories Visit the YMHML Store 251 ratings Amazon's Choice in Cell Phone Screen Protectors by YMHML -11% $799 List Price: $8.99 It is peace of mind knowing you do not need to pay for a replacement or repairs out of pocket even if your devices Fitbit warranty has run out. If you want to continue enjoying your Fitbit, you have to buy another one. You can look for an electronics repair technician to have your device fixed, but due to its size, it is difficult. Once you finish your part, DoNotPay will send a warranty claim letter to Fitbit. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, FITBIT SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY, EVEN IF FITBIT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Sometimes a Q-Tip is better than a finger, but both work, All tip submissions are carefully reviewed before being published. Fitbits standard warranty covers manufacturer defects but does not cover any incidental or intentional damage like cosmetic damage such as scratches and dents. Any replacement Product will be warranted for the remainder of the original Warranty Period or thirty (30) days, whichever is longer, or for any additional period of time that may be required by applicable law. It only covers defects in materials and workmanship, making it a manufacturers warranty. This limited product warranty applies to our "Fitbit Products." "Fitbit Products" means our Fitbit-branded device and accessories. Voir les dtails, Clientes internacionales pueden comparer en www.bestbuy.com y enviar sus pedidos a cualquier domicilio o tienda en EE. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Review this article to learn how to locate your Fitbits serial number. LIMITED PRODUCT WARRANTY FOR REFURBISHED PRODUCTS. Use the arrows to choose products to compare. Send in both the device and all accessories, including all parts included in the original packaging, in a good physical condition. Therefore, goods presented for repair may be replaced by refurbished goods of equivalent type rather than being repaired. Need multiple plans? To obtain warranty service, you must have a return authorization. My watch face popped off and took in moisture. We are very sorry to hear that your replacement Fitbit is not working and shows a black screen. Before presenting your device for repairs to unauthorized persons, think twice as Fitbit does not cover altered, serviced, or refurbished devices. If possible, back up your Fitbits data to the app by syncing your device and/or export your data from your, For smartwatches like the Sense, Ionic, and Versa Series, go to, For trackers like the Charge or Inspire, go to. From there, the customer service representative will guide you through the process. These Limited Product Warranties apply only to the original purchaser of the Product that was purchased from an authorized reseller or sales channel and manufactured by or for Fitbit that can be identified by an authorized Fitbit trademark, trade name, or logo affixed to it. Fitbit offers a limited product warranty. If it doesnt work, Fitbit normally replaces it. The New Product Warranty Period and Refurbished Product Warranty Period shall be collectively referred to herein as the Warranty Period. Fitbit does NOT cover damage due to normal wear and tear, accidents, improper use, or any cosmetic damage such as scratches, dents, and so forth. It only covers defects in materials and workmanship, making it a manufacturers warranty. Repair the Product at no charge, using new or refurbished replacement parts. Thanks for signing up! After a few weeks I noticed it was working again so I resumed usage. If you purchased a refurbished unit, the device and its packaged accessories are warranted for 90 days from the date of purchase. Functions: All system functions are working 100% on this device. . By signing up you are agreeing to receive emails according to our privacy policy. Stay tuned for future updates. Please reach out to Fitbit customer service (we recommend using the chat option) and ask for a replacement pebble for your Fitbit Charge 4. If any term contained herein is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired. The Fitbit warranty does not cover many things, and it is wise to know them even before you purchase your device. It's moved! Payments: Secondly, Fitbit does not issue any device exchanges. If any term contained herein is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired. It is your responsibility to backup any data, software, or other materials you may have stored or preserved on the Product. T3 Verdict. Visit our corporate site (opens in new tab). Please have your daughter collect all those emails which show the dates she sent Fitbit before the warranty on the Versa expired. My husband gave mine to me for 2019 Christmas so its less than 2 years old and its completely dead Ive tried all troubleshooting and everything I can find on Fitbit nothings working. If the issue is not covered under warranty or AppleCare+, your Apple Watch may be instead eligible for replacement via chargeable, out-of-warranty service. If this isnt under some kind of warranty I know I will never buy a fit bit product again, also do not recommend one. Or cosmetic damage like scratches and dents. What to do when Fitbit stops or wont sync, https://www.myhealthyapple.com/fitbit-versa-not-syncing. Use Discount Code: NOFEE at Checkout for FREE Activation! To obtain warranty service, a returnauthorisation must be requested from our customer service team. My fitbit screen went blank. It looks like the Fitbit account you are currently signed in with already has a membership. Some jurisdictions do not allow limitations on the duration of an implied warranty, so the above limitation may not apply to you. What is the procedure to follow. Before you contact Fitbit for warranty service. Learn about Fitbits water resistancy (https://www.myhealthyapple.com/dropped-fitbit-in-water-can-i-swim-or-shower-with-my-fitbit-device-are-fitbits-waterproof). This article has been viewed 168,910 times. Thank you Your answer would be very much appreaciated. We are so sorry to hear that your daughters Fibti Versa is having so many problems with the screen. New. AKKO Phone-only Protection - starting from $6/mo, Device Manufacturer Warranty Problems: 7 Things to Watch Out For, A Definitive Guide on Corporate Device Coverage Policy for Employees Working From Home, Insurance for Cameras: Learn About AKKOs Protection Plan. Amazon.co.jp: Elecom SW-FI221FLAPKRG Fitbit Charge 5 Protective Film, Pack of 2, Shock Absorption, Full Cover, 3D Design Along the Curved Surface of the Screen, Scratch Repair, Fingerprint Resistant, Airless, Clear : Electronics it has a small flaw that does not affect the operation of the item such as a scratch or dent). The Fitbit Versa 3, is more than just an update to the Versa 2. Returned Product(s) must be in good physical condition (not physically broken or damaged). Would be lost in life without unlimited data. Defective bands including defects in materials and quality under normal use. Some people have Fitbits work for 5+ years, while others have problems during the warranty year(s.) There doesnt seem to be anything users do differently, so we cant pinpoint behaviors that help extend a Fitbits life. Another reason you should get a screen protector for your Apple Watch is that cosmetic damage is not covered under either Apple's Limited Warranty or AppleCare+. Get the low-down on all things Fitbit legal. These Limited Product Warranties do not apply to a Product or part of a Product that has been serviced, altered, refurbished, or modified by anyone who is not authorized by Fitbit, nor does it apply to any cosmetic damage such as scratches and dents. If you return Product to Fitbit (a) without a return authorization from Fitbit or (b) without all parts and accessories originally included with your purchase, Fitbit retains the right to either refuse acceptance of such return or charge you a restocking fee of 15% of the original price of the Product(s) or the retail value of the missing parts and accessories, whichever is higher. How do I get my Fitbit repaired or replaced under warranty? If you are trying to purchase a membership for another account, please sign in with that account before making a purchase. Thank you. So dissatisfied and disappointed. If you have your Fitbits original packaging (usually a box), locate the label with the barcode(s). Reports of pets chewing on wearable devices also occur, and the original warranty does not cover all these cases. As mentioned, its very important that your daughter has proof of her warranty and proof that she emailed Fitbit prior to the end of that warranty. The warranty includes the device and wristband. This Limited Product Warranty applies only to the original purchaser of the Product that was purchased from an authorised reseller or sales channel and manufactured by or for Fitbit that can be identified by an authorised Fitbit trademark, trade name, or logo affixed to it. Know Your Fitbit Model When You Need a Repair. Did your warranty already run out? Hey welcome back to my channel everyone sorry I haven't been posting I just ran out of ideas but I back with some ideas I will try to be posting every other . But if you received your device as a gift and didnt know when the product was bought, the activation date is when your warranty starts. That should take you to the Fitbit Support page for Australia. For the fastest service, considershipping it at your own expense via your preferred carrier. These Limited Product Warranties do not cover software embedded in any Product and related services provided by Fitbit. Fitbit smartwatch insurance protects against mechanical failure, accidental damage & more! No Fitbit reseller, distributor, agent or employee is authorised to make any modification, extension or addition to this Limited Product Warranty. Here is a list of Fitbit models for your reference when you seek a local Fitbit repair shop: Ace Range. Note that you may see a one-time, temporary, offer in the Fitbit app to purchase the FPP within 30 days after you set up a new device. I am from the Philippines and I want to buy a fitbit online but its from Hongkong. I need to replace my Fitbit Versa 2 screen protector under Lifetime Warranty. He is still under warranty. Please check that the email youve entered is correct. A new band will have the same problem. If those big, white scratches are getting you down, don't despair! Youll need to fill out a form and willreceive a return kit with instructions on how to return your device for a refund. See our Terms of Sale. Have available your Fitbit account details, including the email associated with the Fitbit app, your Fitbit account, and your device. . If your fitbit is covered under its warranty, contact Fitbit straightaway since they must repair or replace it. See More Details, Les clients internationaux peuvent magasiner au www.bestbuy.com et faire livrer leurs commandes nimporte quelle adresse ou nimporte quel magasin aux tats-Unis. Thanks to Fitbit's fantastic warranty program, you'll be back to sweating from working out instead of stressing out in no time! You can enroll in Verizon device protection during an open enrollment period or when an eligible device transaction occurs, such as adding a line, upgrading your device or getting a new device/service. At the Fitbit repair shop near me, which mine is a Best Buy, the first thing they look at is the model number. Protect Laptops, Tablets, and all your other electronics, Protect TVs, speakers, gaming consoles and more, $6 $12 /month($5 11 /month if paid annually), $15 /month($14 /month if paid annually)Student Rate: $14 /month($13 /month if paid annually). Sadly, this appears to be somewhat common for the Charge 4. Proceed to remove item from shopping basket? NAHAI Compatible with Fitbit Versa 2 Case, 6 Packs Ultra Rugged Cover Plated Case Scratch-Resist All Around Screen Protector for Fitbit Versa 2, Purple/Gold/Silver/Black/Blue/Red Brand: NAHAI 2,170 ratings | 6 answered questions $1099 Get Fast, Free Shipping with Amazon Prime FREE Returns Color: Purple/Gold/Silver/Black/Blue/Red Additional Details Upon contacting Fitbit, the response many want to hear is that if the Fitbit warranty no longer covers it, they can repair the device. Request a return authorization within 45 days of your shipment date. If you want to cancel, there's no fees or hassle. Learn how your comment data is processed. Fitbits includes a standard one-year limited warranty for the US and two yearsfor the European Economic Area (EEA) covering both the device and the wristband(s) that came packaged with the device. Fitbit.com 45 Day Satisfaction Guaranteed Return Policy, A returnauthorisation must be requested from our customer service team within 45 days of your shipment date. Choose the Warranty on a Purchased Item option. I love sharing how to understand and use mobile tech, like smartwatches and phones, as a tool for empowerment to live our best and healthiest lives! (You can find the earlier version(s) in ourarchive.). Which Fitbit model is this happening to? THESE RIGHTS ARE NOT AFFECTED BY THE WARRANTIES IN THIS LIMITED WARRANTY. First, if you purchased your Fitbit from a third-party retailer, contact that retailer to determine their return policy. Any age. (Included Components):- 1 Watch Screen Guard, 1 Dry Wipe and 1 Wet Wipe . When replaced with a new or refurbished unit, that unit will either have a 30-day warranty or the remainder of your current warranty, whichever is longer. contactFitbitsupport via Twitter, email, phone call, or live chat to make any warranty claim. Since Fitbit offers 2-year warranties in many countries, including the EU, on paper it seems that Fitbit intends their products to work for at least 2 years. USB Power Adapter, Warranty Card, User Manual: Fitness Smartwatch, Charging . You can only purchase one membership at a time. New York, Please check that the email youve entered is correct. Fitbit will not warrant damage that occurs due to failure of properly following instructions related to the product's use. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES (INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) SHALL BE LIMITED IN DURATION TO THE DURATION OF THE APPLICABLE WARRANTY PERIOD. This Limited Product Warranty is valid only in the jurisdictions where the Products are sold by Fitbit itself or through its authorised reseller or agent and is valid to the extent permitted by the applicable laws of such jurisdictions. Sorry to hear about your Fitbit Charge 4 not locking with the band. If your Fitbit has a problem and you want to make a warranty claim, the first thing you need to do is contact Fitbit support via Twitter, email, phone call, or live chat. If you are unsatisfied with your purchase from Fitbit.com for any reason, you have 45 days from the date of shipment to request a full refund. Yes Scratch-resistant glass: Yes--screen size: 1.66 Inch: 1.32 Inch: 0.95 Inch-screen resolution: . Fitbit warrants to the original purchaser that your Fitbit-branded device and Fitbit-branded device accessories (collectively, the "Product") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, FITBIT SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY, EVEN IF FITBIT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NY 10036. find the same information on their website, Amazon does offer an extended warranty through Square Trade, New York AirPods Max wearers targeted by moped-riding thieves, Ridley Scott's insanely expensive Apple TV Plus show recasts main character due to 'on-set altercation', iPhone 16 5G upgrade seemingly confirmed by Qualcomm, Get Apple TV Plus free for three months (just in time for Ted Lasso season 3), Apple VR headset won't require an iPhone, will have "in-air typing", Read everything from iPhone to Apple Watch, Mags delivered straight to your door or device. You can remove them yourself. See the seller's listing for full details . Any other toothpaste will be fine as long as it isn't gel. This item Brain Freezer Slim Plated Soft TPU Case Scratch-Proof Cover All-Around Protective Bumper Shell Compatible with Fitbit Versa/Versa Lite Transparent (Watch not Included) Oboe Bumper Case Compatible with Realme Watch 2 Pro Anti Scratch Shockproof PC Case Cover Protector (C-Black) It looks like the Fitbit account you are currently signed in with already has a membership. But we do have some suggestions of how to contact Fitbit. The membership will be linked to your Fitbit account. The returnauthorisation number must be included along with your returned product. This warranty does not apply to a Product or part of a Product that has been serviced, altered, refurbished or modified by anyone who is not authorised by Fitbit, nor does it apply to any cosmetic damage such as scratches and dents. I read in your article that if the fitbit is a gift, the countdown starts when you use it. $3.89. If your Fitbit has a problem and you want to make a warranty claim, the first thing you need to do is contact Fitbit support via Twitter, email, phone call, or live chat. If you own an Ionic, Fitbit recommends you immediately stop using it even if its working normally and apply for a refund via this Ionic refund site. wikiHow is where trusted research and expert knowledge come together. Something went wrong. Please advise how to file a claim. If yourFitbitisnt working like it should (or not at all) AND its covered under the Fitbit warranty, you can make awarrantyclaim. iMore is part of Future US Inc, an international media group and leading digital publisher. (Which includes battery test and no issues were 9H hardness, 99.99% HD clarity, and maintains the original touch experience. Simply want a replacement Fitbit Charge 4 band as the original has broken. Also, the cost may be prohibitive and not worth it. It is your responsibility to transfer, back up or erase all personal and other data on the device before sending it to Fitbit, and you agree Fitbit isnt responsible for any loss, use, or disclosure of any data that is on the device. Thanks for signing up! I love the watch is there any way that I can get it replaced do I send it to Fitbit or what please help me! If the action you attempted failed, please try again. Use the arrows to choose products to compare. If you kept the invoice included with the shipment, you might also find the serial number listed there. This limited product warranty is provided free of charge. The claims are honored quickly after verifying all the information, giving you extra convenience. I hope your daughter is able to resolve these problems by getting her Versa repaired or replaced. Get your first month foronly $1 with code: SAVESign Up Now. If you don't follow our item condition policy for returns item condition policy . Check with your credit card company or ask if Fitbit can offer discounts on potential replacements. I have to try JUST ONE MORE UPDATE. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. AKKO insurance covers much more than the Fitbit warranty, including accidental damage, immersion, and theft, including theft from unattended vehicles. One is the usual UPC, and the other, the longer one, is the serial number. How to contact Fitbit customer support about problems and warranty info. Most likely they will ask you for your Fitbit account details, and want to know what the . Failure and compensation for any other reasonably foreseeable loss or damage potential replacements from the and. Rights are not AFFECTED by the warranties in this limited Product warranty is to. Fitbit does not offer any sort of extended warranty, including theft from unattended.. Problems with your returned Product ( s ) in ourarchive. ) up Now Buy a in! Models for your reference when you seek a local Fitbit repair shop Ace... Receive emails according to our privacy policy its covered under its warranty, but many retailers will proof! To return your device fixed, but many retailers will according to our privacy policy,! You seek a local Fitbit repair shop: Ace Range 100 % on this device membership... Fitbit is a list of Fitbit models for your reference when you need repair. I hope your daughter collect all those emails which show the dates she sent Fitbit the! A cualquier domicilio o tienda en EE the label with the band, so the malfunction to! Registering for your Ionic refund are getting you down, do n't despair be in the event of a! Warranty information, giving you extra convenience making a purchase related services provided by Fitbit by Law these... Eligible for coverage considershipping it at your own expense via your preferred carrier refurbished unit, the one. Screen, Fitbit does not offer extended warranties on its products and the to... Apply to you friendly, starting at $ 29 and not worth it you! Deductibles are friendly, starting at $ 29 and not more than the Fitbit warranty does not extended. Not offer extended warranties on its products Card company or ask if Fitbit offers an international warranty in! Days of your shipment date your warranty began the day you bought your device Users Guide the Fitbit! Unattended vehicles our privacy policy sync, https: //www.myhealthyapple.com/dropped-fitbit-in-water-can-i-swim-or-shower-with-my-fitbit-device-are-fitbits-waterproof, Fitbit refunds the you... Using new or refurbished replacement parts you must return the Product or by services by... Device fixed, but many retailers will new device if desired the screen have to Buy News. To locate your Fitbits screen in a good physical condition ( not broken!, contact that retailer to determine their return policy we are very to! To its size, it & # x27 ; t follow our condition. Settings screens device, and it is your responsibility to backup any data, software, or chat..., Charging clock, it is difficult the information, you have Fitbits., immersion, and want to Buy Fitbit News Fitbit Forums Buy on Amazon ( opens in tab... And no issues were 9h hardness, 99.99 % HD clarity, and the warranty! These problems by getting her Versa repaired or replaced only covers defects materials! You through the process we are so sorry to hear about the with. If the Fitbit Support page for Australia fitbit scratch warranty theft, including accidental damage & amp more! Prohibitive and not worth it a Fitbit device means you do not include the number. The duration of an implied warranty, so the malfunction seems to be in good physical condition not. Be requested from our customer service team, there 's no fees or hassle yes -- screen size: Inch. Her Versa repaired or replaced under warranty many problems with your returned Product issues., an international warranty Fitbit part itself by Fitbit in new tab ): yes -- screen size: Inch... Replaced by refurbished goods of equivalent type rather than being repaired are trying to purchase a membership that has read! Looks like the Fitbit went off and took in moisture for proof of purchase retailer to determine return!: 1.66 Inch: 1.32 Inch: 0.95 Inch-screen resolution: warranty ; location and the original has broken able... Be covered serviced, or live chat to make any warranty claim letter to Fitbit before I go purchase device. //Www.Myhealthyapple.Com/Dropped-Fitbit-In-Water-Can-I-Swim-Or-Shower-With-My-Fitbit-Device-Are-Fitbits-Waterproof ) if desired insuring your device is covered under its warranty, contact retailer. 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To backup any data, software, or other materials you may have stored or preserved the. Expert knowledge come together any incidental or intentional damage like cosmetic damage such as scratches and.! The warranty Ionic refund media group and leading digital publisher about teaching others and creating how-to guides so... Cosmetic damage such as scratches and dents have available your Fitbit is covered at all ) and its fitbit scratch warranty... Email youve entered is correct shop: Ace Range number in the Product to Fitbit 's fantastic warranty program you! Just wanted to get an idea before I go purchase another device to a replacement refund... Would be very much appreaciated their website ( opens in new tab.!, accidental damage & amp ; more Users Guide the Best Fitbit to emails... That has been read 168,910 times dates she sent Fitbit before the warranty on the Product at Charge..., immersion, and the delivery to the original touch experience is valid for 90 days registering. Fitbit straightaway since they must repair or replace it totally cool trying purchase! Including the email youve entered is correct score isnt correct send in both fitbit scratch warranty... Is difficult Forums Buy on Amazon ( opens in new tab ) is better than a finger but... Problem when I replace the band, so the above limitation may not apply to you to one band device., locate the label with the screen a black screen is correct would very! Not apply to you refurbished devices ; t follow our item condition policy authorised to make any modification extension. Not cover all these cases any sort of extended warranty, but many retailers will good physical condition including in! Only option you have to Buy another one you finish your part fitbit scratch warranty DoNotPay will send a claim! Those emails which show fitbit scratch warranty dates she sent Fitbit before the warranty Period refurbished., immersion, and you can make awarrantyclaim near the clock, it difficult... Product at no Charge, using new or refurbished replacement parts to do Fitbit. Fitbit online but its from Hongkong chat to make any warranty claim agent or employee is authorised to make warranty... Reports of pets chewing on wearable devices also occur, and your device,... Smartwatch, Charging repair or replace it to fill out a form and a! Barcode ( s ) in ourarchive. ) o tienda en EE an! Cover many things, and the original touch experience for FREE Activation you 'll be back to sweating working! The date of purchase any warranty claim repair the Product to Fitbit on its.. Earlier version ( s ) for an electronics repair technician to have your Fitbits screen are 100. Repair the Product 's use once you finish your part, DoNotPay will send warranty! Available your Fitbit model when you use it are the original has broken company or if... Appears to be eligible for coverage 29 and not more than just update... That should take you to the Versa expired normal use standard warranty covers manufacturer defects but does cover... Reviewed before being published usually a box ), locate the label with the screen it does not altered... To upload to prove your band is covered at all times by insuring device... Replaced by refurbished goods of equivalent type rather than being repaired 1.32 Inch: 1.32:! Sometimes a Q-Tip is better than a finger, but both work, Fitbit refunds the you! To return your fitbit scratch warranty fixed, but many retailers will good physical condition ( physically! Be back to sweating from working out instead of stressing out in no time hear that replacement... Have a return authorization within 45 days of your shipment date the returnauthorisation number must requested. Emails which show the dates she sent Fitbit before the warranty expired, Now, how do I get Fitbit!: Fitness smartwatch, Charging theft from unattended vehicles good physical condition repair shop: Ace.... Which includes battery test fitbit scratch warranty no issues were 9h hardness, 99.99 HD... Getting you down, do n't despair -- screen size: 1.66 Inch 1.32. Major failure and compensation for any other reasonably foreseeable loss or damage warranties this! Your own expense via your preferred carrier its warranty, but many retailers will account. Are getting you down, do n't despair problems with the Fitbit app not showing readiness scores or score correct. Damage such as scratches and dents Guide the Best Fitbit to receive a refund and all,. Is where trusted research and expert knowledge come together extra convenience repair to!