~ 140 stores & 30 outlets in the Northeastern U.S. 1-, 5-, 10-year & Lifetime Limited Warranties plus manufacturer warranties, 5-Year Platinum Protection Plan on mattresses and most furniture items, Costs & services depend on location and item size, White-Glove delivery service & free contactless pickup, Living & dining sets, bedroom, mattresses, kids furniture, home decor, patio sets & accents, Living & dining, bedroom, home office, baby & kids, lighting, decor, patio sets & accessories. I was told by one of their slick salesman that I would be charged on the same ticket for both pieces even though they would come on two different days. This heavy-duty 8.5-Gauge ensured this sectional provided uniformity across the board, with zero sagging. bleach, nail polish ..lol..I am posting this all over the internet and social media. Well start sending you the news you need delivered straight to you. The padding under the arm rest flattened feel wood under my elbow. Raymour & Flanigan offers online shoppers the convenience of a room planner powered by Icovia. New comments cannot be posted and votes cannot be cast. It looks horrible! It has created pressure on the soft tissues of the forearm-elbow. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Compare these factors to determine which store best suits your needs. These are industry standard for larger furniture purveyors. However, the armrests lower density foam all but disappeared/disintegrated never expanded leaving thin fabric barely covering the hard edge surface agains the arms/elbow causing unnecessary pain and unusable unless covered with our pillows or blankets. impact a company's ranking on BestCompany.com, it does provide companies with access to review generation tools and I email, I call and no one will help me since my couch isn't manufactured any more. I would never buy from raymour again. Raymour & Flanigan Furniture - Horrible Company, Raymour & Flanigan Furniture - poor quality furniture, Raymour & Flanigan Furniture - Poor service and fake charges, Raymour & Flanigan Furniture - Warranty plan - what is the point if i'm dead, Raymour & Flanigan Furniture - bad furniture and bad service, Raymour & Flanigan Furniture - Broken bed, Raymour & Flanigan Furniture - platimum protection plan, Raymour & Flanigan Furniture reviews & complaints. Therefore, you could be understandably curious. If you select delivery, you may receive it free of charge. For more information about reviews on ConsumerAffairs.com please visit our Why can't I buy a cheaper one? In other words - sorry it is your problem now after less 7 months. Anyone ever deal with Raymour and Flanigan warranty? In-store pickup may be too difficult for those who need to transport large furniture home from the store, so Ashley Furniture and Raymour & Flanigan offer delivery services to bring your favorite pieces to you. For more information, please see our Customers can shop online to find items and then see if a showroom near them has the item in stock for them to check out in person.The company's over 100 showrooms make it very convenient for those who wish to see or try out furniture before they commit to a large purchase. Reddit and its partners use cookies and similar technologies to provide you with a better experience. We say "may" because it seems that not all items are included in the company's free shipping policy. So disappointed and upset. In addition to these alternative financing options Raymour & Flanigan offers traditional purchase opportunities. Mattresses and other select furniture items may fall under the brands Platinum Protection Plan. ETA: I don't remember what the actual cost of my protection was but I remember it wasn't bad compared to how much I was spending overall anyway, which is why I agreed to it. Raymour & Flanigan Furniture - lie, lie, lie! What does frugal do? She also made the sales experience fun. The sofas we saw on Raymor and Flanigan ranged from $369 $7,300. Not even two years old the frame on the recliner breaks. I purchased 2 pieces of bedroom furniture from Raymour and Flanigan in Nov. of 2022. Olefin performance fabrics are adored by outdoor enthusiasts for their resilience against weather conditions and also how well they put up against mildew and moisture. Coverage includes items like fabric, cushions, and moving parts. Share your photos and videos with others to prove the truth of your words. Warranty We have the plan and the timeframe. https://www.ripoffreport.com/reports/raymour-and-flanigan/nationwide/raymour-and-flanigan-bogus-platinum-protection-plan-and-terrible-customer-service-liverpo-1156787, Raymour & Flanigan Furniture and Mattress Store Raymour and Flanigan, Raymore & Flanigan, Raymore & Flanagan (sp.) In this category, this brand offer over a thousand lovable options. "No questions asked," says King. This brand owes its regional dominance of the Northeastern region to its focus on providing homeowners with the best furniture pieces within the mid-level price category. Please note, the company reserves the right to repair or replace your furniture as deemed necessary and solely at its discretion. Cookie Notice to its name, this indicates that we receive compensation from the company in exchange for referring prospective File your review. PLATINUM? Meanwhile on the website for the Plan it talks about how they will cover all damange from kids coloring couches with markers, etc. Larger pieces may require Ashleys freight and in-home delivery services. I thought it might have been something that I ate. Our content is intended to be used for general information purposes only. Log In All business will get complaints. This large selection both in showrooms and online is very convenient for customers looking for many different furnishing options. THE PEOPLE THER E WAS VERY HELP FUL, We may receive referral compensation from some of the companies on our site. I ordered it in from Raymour & Flanigan expecting a white glove delivery service with assembly. Family owned and operated for more than 60 years. *did you get the raymour and flanigan protection plan? The leather options are a bit pricier, while those with microfiber upholstering are cheaper. 13 reviews of Raymour & Flanigan Furniture and Mattress Store "My husband and I went to Raymour and Flanigan to purchase a mattress and bedroom set. They offered to have another technician come and take pictures but the pictures do not reflect the problem. Raymour & Flanigan sells a Platinum Protection Plan for furniture items purchased. Corporate Advocacy Business Remediation and Customer Satisfaction Program. We attempt to partner with many of the companies on our site. NOTHING for weeks. Raymor and Flanigan also offers a dedicated 45-Day Comfort Guarantee program for their mattresses. Again unacceptable, how is that my problem when I paid for 5 years of coverage. Issa Doud was the salesmanLIAR.. Yes, Raymour and Flanigan furniture ticks both boxes. Delivery: The manufacturer made this piece with the esteemed HDPE all-weather wicker, combining protective resin footpads with sturdy stainless steel and premium Olefin performance fabrics. I spoke with the supervisor and offered to pay for this items out of pocket, but turns out that I can't change anything 72 hours after the purchase. Raymour and Flanigan Bogus Platinum Protection Plan and Terrible Customer Service Liverpool New York. Also, the base for the mattress was delivered with a faulty electrical control box. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. ?az-a30Y@[e%L[2(p6Kcd-RQnXRKY2)7`22 k>'pJNR8APA SR3N!b>5Cp)4--3|]p2rKVBhJ& 8,RRBu|iiT6AHWrqO+,T3V*8,,CT1{-K\>l\7dJ-]F*UxYbU2GUh0F~0hBLj2,{JXoI!o[&Q-"JL[_N[E6edg@lx,;];e2hbM^Lb:x)^1E1e*J When I inquired about the return I was told that I will be charged $150 for the pick-up! All Rights Reserved. We also love the rustic wooden options Raymor and Flanigan has. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Yes, Raymour and Flanigan furniture is commonly protected by a 5-year platinum protection plan. In this plan, Raymor and Flanigan will replace your mattress within 45 days of purchase if you are not comfortable with the unit bought. The cold hard truth is that only 5-10% of customers who purchase the plans ever end up using them. With Raymour and Flanigan, you can get premium sofas for even under $1,000, a top-end queen bed for less than $600, and even deluxe bedroom sets for $1,800 or less. Raymour & Flanigan gives customers both options and makes it easy for you to see what pieces are available in stores near you. 72c ^fl3g5abOX9 RX. I could be from me. Since they can't repair it or replace it they should give you your money back for that piece and you should do what ever you want with it. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The Daine 3-piece sectional sofa features among the coziest sectionals we have ever rested on. While the buying process was fine in terms of the sales people the product is just not worth it. Ashley also offers a 10-year limited warranty on mattresses and foundations with one year of labor coverage. I typically never buy extended warranties, just a little concerned in a sense with the motors etc. I know it is worth it because we were basically being treated like family, not someone to just get commission from. You should also consider purchasing the Mattress Protection Plan if you are buying a mattress because you will be unable to return the mattress without it. I am extremely disappointed in the way I was treated and in the fact this whole process was not explained to me. Consequently, you get a mattress with world-class motion reduction and energy absorption capacities. I know that they offer the fabric protection for $160. Anyone ever deal with Raymour and Flanigan warranty? Nothing like that was covered. Also, Raymour & Flanigan allows customers to choose a replacement for discontinued items that need repairs. Never, never, never order from the store. The warranty claims to cover everything including tears, stains, rips, structural components. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Companies that are paying subscribers can be We were particularly thrilled with its sinuous spring seat support. For normal purchases, the card has a standard . Upon significant research by loved ones the following has been brought to our attention. Currently 202766 users on the LIFamilies.com Chat, Got a bunch of furniture at Raymour and Flanigan yesterday 20% off!! Share your photos and videos with others to prove the truth of your words. Despite being moderately priced, Raymond and Flanigans products abundantly reflect the manufacturers fascination with longevity. The fine print said you can cancel within days if you send a letter etc..really? It is easy to be overwhelmed with this brands wide variety of recliners. Said there's no way that they were responsible and that they don't sell furniture with BED BUGS. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. If youre planning on furnishing an entire home, or looking for home design help, Raymour & Flanigan has in-store home furnishing experts who can offer personalized, experienced attention to your home design aspirations for free. Normally the protection plan is priced at a percentage of the actual set you're purchasing, say 3-5%. We admire how Raymour and Flanigan graded their products, ensuring just anyone homeowner (regardless of financial capacity) can get something befitting for his home. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. This company operates stores in seven northeastern states, with locations in the region's major cities like Boston, New York, and Philadelphia. Two Raymour and Flanigan models come to mind when we talk about durability: the Tatum Dining Chair and the Sea Drift Wicker and the Teak 4-pc. That's what other companies do! Plan . Specifically boasting a 1.8-lb. No credit history is required however, Progressive Leasing will obtain information from consumer reporting agencies when you apply for a lease. There is no free mattress trial period. We were reassured that "the memory foam in the arm rest will expand from its compressed state and we can call service if needed." What types and styles does this brand have? Whats covered? rights reserved One piece came from the main store in Jenkintown Pa., and the other came from their outlet in Phila. The TV stand is warped and bowing in the center and it's not from the weight of the TV because it's hanging on the wall over it. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! All items are placed for you. These pieces are equipped with the finest technological innovations, including Purple Mattress proprietary Hyper-Elastic Polymer gel technology and Beautyrests BlackICE 4.0 Technology. Thank you, you have successfully subscribed to our newsletter! Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I liked the furniture, fabric, price and delivery. On Raymour and Flanigan, you can also shop from more renowned mattress brands like Beautyrest, Sealy, and Tempur-Pedic. |, Raymour & Flanigan Furniture and Mattress Store. Be the first one to find this review helpful. They scheduled it themselves even without me confirming the return. How those businesses take care of those complaints is what separates good businesses from the rest. Who is ED Magedson - Founder, Ripoff Report. Last summer I made a complaint because 2 of the zippers broke on my cushions when I attempted to remove them and wash. Returns: The person asked if I had pets and I said yes. Rochester New York, Raymour and Flanigan Misleading information to propogate sales Bronx , New York, Raymour And Flanigan poor language Farmingdale, New York, Raymour And Flanigan foul language farmingdale, New York, Raymour And Flanigan Deliered my furniture out from under me Brick New Jersey, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. ~ 1,000 locations in the U.S. and worldwide. For even more savings, shoppers can browse around an Ashely Furniture or Raymour & Flanigan outlet store. She informed me that it did not happen upon delivery, when I have the time stamped photo to show otherwise. I should have known the "furniture protection plan" was a major joke when the manager never returns our calls because she's always so busywell so are WE! Standard financing terms apply. Cookie Notice We aim to provide readers with the most up-to-date information available about today's consumer products and services. It's a spray and warranties incidents that can't be cleaned up.