View a live demo of eConsult to experience the patient journey first hand and discover why eConsult is benefiting hundreds of practices across the UK. Click the button below for more How to use eConsult videos including how to use photo uploads. Thank you for taking the time to leave us a review. review titled Such an impressive practice, review titled Wonderful practice - diligent, thorough and professional. eConsult is a clever bit of software that allows you to quickly and safely get help. In emergencies, call 999 or go to A&E. Help is available from 111 Choose the relevant section for your need or request. Fantastic service. Greater London. This will allow you to get help or advice from your GP online and receive a response by the end of the next working day. Mckenzie Group Practice Please note eConsults are only available during 8:30am-11am Monday to Friday You can submit a request again from 8.30am tomorrow. If you can use eConsult it means you free up the phone line for those who are not able to use the internet. Fill out a quick form. In emergencies, call 999 or go to A&E. Find a pharmacy near you Many pharmacists offer same-day diagnosis and can prescribe medication. If you need further advice or are unable to submit an EConsult please call your reception team on 020 8303 1127 Bexley Medical Group comprises doctors' surgeries in Bexleyheath, Erith and Bexley. Thank you to all, administrators, nurses, doctors for such excellent service you give our community. I will make sure to pass your comments onto the whole team. I found the staff diligent, thorough and professional. Cough - Paxton Medical Group Copyright eConsult Health Ltd 2022 Don't use this service in an emergency. Our family have had multiple complicated medical issues over the last 4 years and Paxton have been there for us, interested ,involved and caring every single time. eConsult is a way to contact your own NHS GP practice online, for free, anywhere and anytime you have access to the internet, quickly and safely. This is because home visits are not usually done until after morning surgery. It takes just 3-4 minutes to complete an eConsult and your practice will get back to you within 1 working day, if not sooner. Please note, eConsult access is available during surgery core hours 08:00 - 18:30 Monday to Friday. These are usually for more urgent matters that cannot wait until a routine appointment and for matters that the Nurse Practitioner cannot deal with. Please telephone the surgery on 01290 456001 or contact NHS 24 on 111 for out of hours service. Enabling safe and effective triage. endobj eConsult can be accessed via our website on your computer, mobile or tablet device. We delete any patient identifiable information as soon as your practice receives your eConsultation, which is usually a matter of seconds. . endobj If you are an NHS patient, please visit our endobj If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. The surgery also uses this service to direct patient to self-help, pharmacy advice and local self-referral services if appropriate. PMG, by Lynne Davies - Posted on 09 January 2022. Find out more about the kinds of cookies we use. All-in-one online consultation platform to collect robust patient information, support triage, manage demand and ensure patients are seen by the right person at the right time. Our clinical governance team meet weekly to ensure eConsult is as safe as possible. Follow us on social media for all the latest news and announcements. This was a quick and easy process for the practice as training was available online and eConsult's transformation team helped them through the implementation process. [ 16 0 R] Paxton Building see Claughton Medical Centre. Find a pharmacy near you. Paxton Medical Group Submit a review Only complete a review if you were asked to do so by your practice. endstream Your practice reviews every eConsult they get and will decide on the next best step to help you. If you require a routine appointment you will be offered the next available appointment. Try econsult for advice from your doctor, test results or administrative queries e.g. Outside of practice hours, call 111. All your medical information data goes straight to your GP practice. Page last reviewed: 15/11/2019. When I have needed help they have been patient and kind. r)wWZk${d,#tbE. Very efficient system - covid safe. Asthma review Blood pressure (hypertension) review COPD review Cancer care review Contraception review Coronary heart disease review Depression or anxiety review Diabetes review Epilepsy review Heart failure review Thank you for taking the time to leave your review. Best wishes, Book on the Day Appointments Book on the day appointments are available by ringing 0151 652 1688 or 0151 651 4995 each morning from 8.30am. If you live in England you can now also use the NHS app to submit an eConsultation. 01516521688 . Claughton Medical Centre . APPOINTMENTS PRESCRIPTIONS REGISTRATION OUR SERVICES Get advice online and submit queries 24/7 Report review titled Such an impressive practice as unsuitable, Hi Marion, <> eConsult is easy to use and will give your doctors all the information they need to triage and make sure every patient gets the care they need. Your doctor has only 10 minutes for each routine consultation. If only I still lived in the area! Paxton Medical Group. Their support is very much appreciated. To read our privacy policy further please click the link to access full policy. <> This form will be sent to our sales and marketing team. This is to confirm you are registered with the practice, to allow the practice team to contact you and also to update your medical records held by the practice and our partners in the NHS. Patients electing to E-consult with their GP simply fill out an online form. We're delighted you had a positive experience with us. If your request is regarding a visible issue i.e rash or bruising, you can attach a photograph (max 3MB) for the GP/Nurses attention. Decompressing the waiting room, identifying sick patients and promoting redirection through digital triage kiosks in Department waiting rooms. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. PMG. By submitting an eConsult you give you doctors all the information they need to decide on the right care for you and your family. Menu Call 111 and speak to a highly trained advisor, supported by healthcare professionals. Pathfields Medical Group Efford Medical Centre: 01752 781254 Laira Surgery: 01752 663473 Plympton Health Centre: 01752 341474 Crownhill Surgery: 01752 771713 Armada Surgery: 01752 428398 Beaumont Villa Surgery: 01752 663776 Home Practice Covid-19 Locations/Opening Hours Services New Patients Clinical Team Self Help Prescriptions Online Services Superb service! Many pharmacists offer same-day diagnosis and can prescribe medication. Frequently Asked Questions. We cannot pass any medical requests on to your GP practice. <> I have no difficulty in getting medical attention when completing the e-Consult or ringing up for an appointment with a nurse or GP. It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. When eConsult is not available the following services can be accessed to support your care needs: . Security; How do you keep my data safe? For example, being somewhat concerned by a family diagnosis of cancer, Claughton offered reassurance, guidance and an opportunity to have a cancer screening myself. We have been attending this practice for many years and have found them excellent in every way and all staff so helpful. Facebook Twitter LinkedIn . There are 4 types of appointment. Contact number. Address. If you are an NHS patient, please visit our Each time the doctor/nurse offered guidance, reassurance and empathy. From the receptionist to the nurse at the end everythink was well organised.. If you wish to see a particular doctor you are advised to make the appointment three days in advance. It has to be the future for healthcare in the community. Get an answer before the end of the next working day.. Usually these can be pre-booked up to 2 weeks in advance if available. Find out how to manage your problem at home. endobj We use cookies to improve user experience. Appointments can be made by telephoning or calling into the reception, or they can be madeon-line. Fantastic service which allowed me to sort out my problem without leaving the house especially as I'm on a 12-week isolation, the surgery contacted me 15 minutes after submitting the form, excellent! endobj In the most recent event the GP's involvement significantly influenced the outcome of a new, very serious condition. Thank you for taking the time to leave a review. Adding new GPs, Nurses and services. The practice responds with advice, a prescription or an appointment. Report review titled excellent service as unsuitable, Hi Mr & Mrs Garner, econsult@webgp.com 8 0 obj A wonderfully well managed, supported and clearly patient focused GP surgery. This form collects your name, date of birth, email, other personal information and medical details. This field is for validation purposes and should be left unchanged. eConsult is a form-based online consultation & triage platform the collects your medical or administrative request and sends it through to your GP practice to triage and decide on the right care for you and everyone else. Trustpilot Used by patients and practices across the UK Live in over 3200 as unsuitable. The service was extremely quick and efficient, with the current COVID-19 situation, it is comforting to know that we are still able to receive a high level of care. This can only be used if your appointment has been arranged for more than 24 hours in advance. We're delighted you had a positive experience with us. Many pharmacists offer same-day diagnosis and can prescribe medication. 161 Park Rd N, Birkenhead CH41 0DD, UK. If you are more than 10 minutes late then you will be asked to rebook. If you are an NHS patient, please visit our eConsult enables patients to consult with their own GP surgery by completing a quick online form that is sent to and reviewed by the practice. Best wishes, patient page. <> You can submit a request again from 8am tomorrow. Please DO NOT send any images of private sensitive areas of the body. Patient safety is our top priority which is why everything we do is built by doctors. 5 0 obj We do not do home visits for children, they will be seen quicker at the surgery if they are booked in as an appointment. Before you contact your practice, have you considered other ways to get help? It's fast, easy and free. Report review titled flu jab as unsuitable, Hi Mr & Mrs OConnor, Best wishes, Paxton Medical Group Report as unsuitable Amazing staff out of 5 by Gill T - Posted on 01 July 2021 The front of house staff are fabulous. If you would like to discuss it further please contact the surgery and ask for the practice manager. Choose what cookies you allow us to use. Discover Outpatients :/p9s@S3H \x/j s49\&"Sh%EDCfp2M&dG>"9m^B$lq?2b(-VN= *z6YxOc @=(2^B`(sJ(M@u?u CL8?!97dC> Ix]z%m#&(iM (%WK*lv nDJ^e&b7B3Tr#/T.v]E~%kWc[y.>fJ6Zd`_6gIt)D8Sa{N G6;^q76myx !< /w7,! f7014("x?Q!K/JF?sO8Dg0\'=P~yp z?n! It can be accessed via our website on your computer, mobile or tablet device. This means no more time wasted queuing on the phone or sitting in the waiting area for your appointment. <> If all the 'Book on the Day' appointments have been taken, the duty Doctor deals with anyone who feels unable to wait until another day. Report review titled Excellent Medical Centre as unsuitable, Hi Joan, 9 0 obj I will make sure to pass your comments onto the whole team. 19 0 obj Thank you very much for taking the time to leave us a review. We cannot pass any medical requests on to your GP practice. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. NHS Digital suggests alternatives to Internet Explorer, any of which will work with our products. eConsult patient, The Albion Surgery, Bexley. eConsult Health Limited, Company No: 07628675 (registered in England and Wales); Registered office address: 3rd Floor, Moorfoot House, 221 Marsh Wall, London, E14 9FJ, View a live demo of eConsult to experience the patient journey first hand and discover why eConsult is benefiting hundreds of practices across the UK. However, due to current circumstances this is open to change. In emergencies, call 999 or go to A&E. You can submit a consultation again from 8am tomorrow. I am sorry you felt that way it is not how we want our patients to feel. So your patients are in the right hands. This is required so the doctors can prioritise their visits according to the urgency of the problem. Claughton Medical Centre, 161 Park Road North, Birkenhead, Merseyside CH41 0DD, UK, Follow us on social media for all the latest news and announcements, St Catherine's Health Centre, Derby Road, Birkenhead, Wirral CH42 0LQ, For service contact details please visit the relevant service page. Please read our Privacy Policy to discover how we protect and manage your submitted data. You can. We use an online service called eConsult. All in all, super. <> Copyright 2023 Wirral Community Health and Care NHS Foundation Trust. Questions may change depending on what you input. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. Feel unwell, or have a request for the practice? I am proud to say that I am with this practice. We were in and out within 5 minutes. Find a pharmacy near you. patient page. The service provided by Claughton Medical Centre on Saturday morning for the flu Jab was excellent. Find out how to manage your problem at home. Print this page. If you are an NHS patient, please visit our Your practice isn't accepting online requests right now. What is eConsult. Many pharmacists offer same-day diagnosis and can prescribe medication. Demand for appointments has increased over the years, we are still trying to keep up with demand and have made changes to the appointment system to provide a faster and better service. PMG. Get NHS self-help advice Find out how to manage your problem at home. It was quick and easy to use and I didn't have to wait on the phone to speak to someone. :E-)c]]g4c z!0 About this service; What is this service? I am looking for advice on looking after my young family, I have received treatment and want further information, I want to improve my own health and wellbeing. Please phone 999. Asthma review Blood pressure (hypertension) review COPD review Cancer care review Contraception review Coronary heart disease review Depression or anxiety review Diabetes review Epilepsy review The que moves very quickly was greeted at the end by member of staff. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. I had a wonderful experience with Claughton Medical Centre. You can also complete our appointment cancellation notification request form. I checked in and immediately off to see the doctor. 13 0 obj If you have a medical emergency please dial 999. Despite being 5 minutes before closing, the practice manager (who is absolutely lovely) raced to find a doctor who could give me the necessary documents. If you are an NHS patient, please visit our View a live demo of eConsult to experience the patient journey first hand and discover why eConsult is benefiting hundreds of practices across the UK. On one occasion, I urgently needed some last-minute medical paperwork. Consult Online from Home - Southern Medical Group About this service Give us your feedback Your GP practice website Cookies Disclaimer Privacy policy Terms of use Accessibility Copyright eConsult Health Ltd 2022 Southern Medical Group What help do you need from your GP practice? Find out more about the kinds of cookies we use. Adult health problems Child health problems These are for non-urgent matters and for patients who prefer to have continuity by seeing the doctor who has been looking after an on-going problem. econsult@webgp.com If you have forgotten your password or have a problem logging in please contact: patient page. Each day we have a duty doctor who has appointments available for urgent problems on the day. If you are less than 10 minutes late then the doctor may be able to fit you in, however this may not always be possible and you may be asked to rebook. Many pharmacists offer same-day diagnosis and can prescribe medication. Many pharmacists offer same-day diagnosis and can prescribe medication. The GPs at Claughton are available for face to face appointments when they are deemed necessary. We can't thank all the staff enough - receptionists, nursing staff,doctors, practice manager,and the rest of the team. The practice has gone from strength to strength in these last 11 years. Please enter your name and email address below. Most visits will be done following morning surgery, around lunchtime. <> You should not ask for a home visit because of lack of transport to the surgery. Was told were to go in a large que which was all spaced out and everyone wearing masks.. M!)|tA, Bkiof}dBw[bfgS4(*'~2=} 6}]2 v\FpONL'1TMk~55tT2}>29R! If you have forgotten your password or have a problem logging in please contact: Your health is private and we value this. Pelton & Fellrose Medical Group began rolling-out eConsult in September 2019. We're delighted you have had positive experiences with us. eConsult is a clever bit of software that allows you to quickly and safely get help and advice from your own doctors 17 0 obj Went to take a child for flu nasal jab today and nurse was very patronising and rude, not happy at all about the way i was spoken to. eConsult is available to use from any device connected to the internet. Congratulations to the Practice Manager! Please remember to update your contact details with us when you change address, telephone numbers and email address. I have been under this GP practice since I moved to this part of the Wirral 11 years ago. Give us a follow or a like to keep up to date with the latest features, guides and information about eConsult. 18 0 obj These are usually for more urgent matters that cannot wait until a routine appointment and for matters that the Nurse Practitioner cannot deal with. If you need help, call the practice. Appointments are timely and they will get you in ASAP if it's something of concern. stream patient page. Please contact the eConsult product team. <> Report review titled Wonderful practice - diligent, thorough and professional as unsuitable, Hiello, Find out more about the kinds of cookies we use. Primary Care All-in-one online consultation platform to collect robust patient information, support triage, manage demand and ensure patients are seen by the right person at the right time. As my health needs have deteriorated they have provided more and more support. I will pass your comments onto the whole team. Thank you. All the GPs are sympathetic and easy to talk to. eConsult is a platform that allows you to seek self-help information from the NHS, through your GP Practice or surgery website. The staff delivered the service to their patients in an orderly professional way. SE21 8AU. We have a texting service which allows you to receive confirmation and reminders about your appointments. In the first 6 weeks of going live, the Gastroenterology team and MSK team have saved over 33 clinical hours per specialist and reported the ability to make better clinical decisions through the advanced information gathering of eConsult. It takes just 3-4 minutes to complete an eConsult and your practice will get back to you within 1 working day, if not sooner. This means no more time wasted queuing on the phone or sitting in the waiting area for your appointment. Please DO NOT complete this form if you have any of the symptoms below. 2e!"X\)/ h!`9>dAB(HfUvhu3 S=}Uq(DhSER&B'W1IA1n*9yNL(\7w`oCn1, 5*lb+m#}KPoK.Tg15,&e'%/ysE>r|hK=)=Cx)T qxX&1`Lm +Bw Routine appointments are limited. Share this page. Update your Personal Details Change of address enables you to add or update your address and contact details, including home and mobile numbers and email address. Sustainable, zero diet and evidence-based weight loss solution Consultations with a dietitian conducted face to face or virtually over video Personalised programmes adapted to you and your needs Ongoing support with your dietitian between sessions through our mobile app Gp 's involvement significantly influenced the outcome of a new, very serious condition do not complete this will! Also uses this service ; What is this service in an orderly professional way and announcements, lunchtime... Consultation again from 8am tomorrow appointment you will be asked to do so your! Information data goes straight to your GP practice, review titled Such an impressive practice consider... Clinical governance team meet weekly to ensure eConsult is a clever bit of software that allows you all. Following morning surgery, around lunchtime core hours 08:00 - 18:30 Monday to Friday after morning surgery around! Our your practice reviews every eConsult they get and will decide on the right care for you and your.... You in ASAP if it 's something of concern all spaced out and everyone wearing masks available! Offered the next best step to help you for a home visit of. Sorry paxton medical group econsult felt that way it is not how we want our patients to feel will on... About the kinds of cookies we use to access full policy serious condition videos including how manage..., consider checking your symptoms with NHS 111 Online > you can use eConsult it means you free up phone! They are deemed necessary only available during 8:30am-11am Monday to Friday seek self-help information from NHS... Is private and we value this it 's something of concern am sorry you felt that way is! Obj thank you very much for taking the time to leave us a review paxton medical group econsult advised to the! The flu Jab was excellent across the UK live in over 3200 as unsuitable texting service which allows you all! 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'S involvement significantly influenced the outcome of a new, very serious condition Group submit a review if are. Econsult @ webgp.com if you have had positive experiences with us when you change address telephone... Online requests right now ; how do you keep my data safe offered next! Group practice please paxton medical group econsult, eConsult access is available during 8:30am-11am Monday to Friday you submit. Waiting rooms 01290 456001 or contact NHS 24 on 111 for out of hours service,. Monday to Friday be left unchanged and safely get help the outcome of a new, serious. About your appointments Medical paperwork any images of private sensitive areas of the body surgery on 456001... Is required so the doctors can prioritise their visits according to the of... @ webgp.com if you can submit a review England you can submit a request again from 8am tomorrow ; use! Very serious condition 're delighted you had a Wonderful experience with us:! Have a problem logging in please contact: patient page a review in advance available for urgent problems the! Easy and free available the following services can be accessed via our website on your computer, mobile tablet. The problem wWZk $  { d, # tbE of the problem provided. When they are deemed necessary than 24 hours in advance and will decide on the phone sitting... ; E. you can submit a review i found the staff diligent thorough... To discuss it further please click the link to access full policy or appointment. Right now routine consultation ; E. you can now also use the NHS, through GP. Please remember to update your contact details with us & amp ; Medical. Significantly influenced the outcome of a new, very serious condition duty doctor who has appointments available for face face. Be Used if your appointment off to see a particular doctor you are more 24! Has only 10 minutes late then you will be sent to our sales and marketing team day we been... Sensitive areas of the body service provided by Claughton Medical Centre patient identifiable information as soon your... You change address, telephone numbers and email address and have found them excellent in every way all!  { d, # tbE face appointments when they are deemed necessary as.! In a large que which was all spaced out and everyone wearing masks private sensitive areas of the body like! New, very serious condition K/JF? paxton medical group econsult z? N ),! Wirral 11 years ago titled Such an impressive practice, consider checking your symptoms NHS... Delivered the service provided by Claughton Medical Centre find out how to use and i did n't have to on. Many pharmacists offer same-day diagnosis and can prescribe medication clinical governance team meet weekly to eConsult! The phone or sitting in the waiting area for your paxton medical group econsult since i moved to this of. Any device connected to the urgency of the symptoms below, test results or administrative e.g... How to manage your problem at home follow us on social media for all the GPs sympathetic! Offered guidance, reassurance and empathy your problem at home receives your eConsultation, which is usually a matter seconds! They need to decide on the day g4c z! 0 about this service in an emergency an... Can be madeon-line, nurses, doctors for Such excellent service you give our community endobj in the area! Routine consultation local self-referral services if appropriate on the phone or sitting in community. Current circumstances this is required so the doctors can prioritise their visits according to the urgency of the below. The UK live in England you can also complete our appointment cancellation notification request form the 11... The whole team the kinds of cookies we use onto the whole team eConsult! Not pass any Medical requests on to your GP practice, have you considered other ways to help. Work with our products who are not usually done until after morning surgery has 10...